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Brands on Social Media – your thoughts?

We came across this article the other day on b2b. It was discussing the idea of customer servcie being dealt with online, in the open. Social Media is going in all directions and as you develop your brand – how will you defend it? 

Read on for an interesting take on things… maybe send us YOUR throughts?

http://www.business2community.com/branding/brands-on-social-media-the-customer-service-report-2012-0222151

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This entry was posted on July 21, 2012 by in Uncategorized.
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